Empty USB dongle, no license key available

You have received one or more USB dongles, but they are empty, and you do not have any further information.

• The USB dongles are delivered with a 17-digit string (dongle ID) on the packaging and on the surface of the dongle (physical).
• Contact your central license/administration) in your company/agency and ask for the license data for the Social Network Harvester. This is a TXT file with the same name as the dongle ID.
  Content of the file:
  
  License key Social Network Harvester
  ———————————–
  Product: FULL
  Dongle: snh142015bkenxxxx
  License key: 061AEBD9BF0CCEA3
  Valid from: 2020-11-01
  Valid until: 2021-11-01
  Distribution: Arina AG
  Usage: Text here
  ———————————–
• If this file is not available, please contact your sales and support partner and request the license key again.
  You can find your partner here: https://www.socialnetworkharvester.de/en/businesses/partners/
• If you need further assistance, contact us at support@freezingdata.de.